Contact Us – Fellow Coffee Shop
Fellow Coffee Shop is an independent online retailer of genuine Fellow® products. We are not affiliated with, authorized by, or sponsored by Fellow Products Inc.
Get in Touch
We’re here to help. Whether you have a question about your order, need help choosing the right coffee gear, or just want to learn more about our products — feel free to reach out.
Email: [email protected]
Phone: (302) 352‑9570
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
Address:
Fellow Coffee Shop
300 Delaware Avenue, Suite 210
Wilmington, DE 19801
USA
Before You Contact Us
You might find the answer you’re looking for right away:
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[FAQs]
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[Shipping Policy]
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[Returns & Refunds]
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[Warranty Information]
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[Track Your Order]
Report Damaged or Defective Items
If your item arrived damaged or has a manufacturing defect, please email us with photos:
Please include your order number and clear photos of the issue. We’ll get back to you within 1 business day.
Email Delivery Tips
To ensure you receive our emails, please check your spam or junk folders. If you find our email there, mark it as “Not Spam” and add us to your safe senders list.
Our Location
Fellow Coffee Shop
300 Delaware Avenue, Suite 210
Wilmington, DE 19801
USA
Fellow Coffee Shop – Independent retailer of genuine Fellow® products.
Fellow Coffee Shop is an independent online retailer of genuine Fellow® products and is NOT affiliated with, authorized by, endorsed by, or sponsored by Fellow Products Inc. Fellow® is a registered trademark. All product names, logos, and brands are property of their respective owners.