Accessibility Statement – Fellow Coffee Shop

Fellow Coffee Shop is an independent online retailer of genuine Fellow® products. We are not affiliated with, authorized by, or sponsored by Fellow Products Inc.

Fellow Coffee Shop is committed to ensuring digital accessibility for people with disabilities. We aim to provide a positive experience to all our customers. Our goal is to permit customers to successfully navigate and do business through our website. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

A Better Web For All

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our website a successful and enjoyable experience.

Measures to Support Accessibility

We take the following measures to ensure accessibility of our website:

  • Include accessibility as part of our design process

  • Include accessibility throughout our internal policies

  • Integrate accessibility into our development practices

  • Assign clear accessibility targets and responsibilities internally

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria:

  • Images of text are only used for decorative purposes

  • Re-authentication after a session expires does not cause loss of data

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.

Ongoing Effort

Although we are proud of the efforts that we have completed and that are in-progress, we view accessibility as an ongoing effort.

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Accessibility Assistance

If you have difficulty using or accessing any element of this website, please feel free to contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law.

Email: [email protected]
Phone: (302) 352‑9570
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

Feedback

We welcome your feedback. Please contact us if you have any suggestions as to how we could improve the accessibility of this website or if you encounter accessibility barriers.

Email: [email protected]
Phone: (302) 352‑9570

We try to respond to feedback within 2 business days.

Date of This Statement

This statement was last updated on July 23, 2026.

Fellow Coffee Shop – Independent retailer of genuine Fellow® products.

Fellow Coffee Shop is an independent online retailer of genuine Fellow® products and is NOT affiliated with, authorized by, endorsed by, or sponsored by Fellow Products Inc. Fellow® is a registered trademark. All product names, logos, and brands are property of their respective owners.